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Gary Stewart
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Gary Stewart

Ordered an 18v cordless jigsaw online. Received it within 3 days. Registered it today. Upon viewing my previously registered products I found the 18v drill, impact driver and kit batteries, registered a few years ago, not listed. I am waiting response as to why they are no longer listed, they were at one time.

Richard Brown
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Richard Brown

Just received RIGiD impact and drill for Christmas and was very excited until I tried to register by following instructions, what a nightmare! So frustrated that I am returning the products. Will never do business with a company like this. They need to get their act together.

mike
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mike

the registration process has been a let down…why it is not automated at the register? I have purchased two tile saws, 7 drills, 3 miter saws, and countless hand tools….never once have I been able to successfully register the product….email, snail mail, registration card….none of them worked, none of them where recognized by the company, really a total let down. Reading these comments has not given me very much hope.

Dave Brown
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Dave Brown

I registered my combo pack 8 yrs ago after 4 yrs drill packed it in took it to home depot they sent it away and it took 13 months befor I got it back. Now the switches have gone in rezip saw, skil saw , and grinder as will as my impact driver doesn’t seem to have as much power hope I don’t have to wait that long again as I use them every day

Bernie Wolgemuth
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Bernie Wolgemuth

The registering process is impossible. It is a rip off and verges on fraud. They just want to get out of the lifetime warrant. Won’t buy Rigid products again because of this.