If you own a Little Giant ladder with a Rapid Lock, there’s a chance it may pose a safety hazard to you during use. Little Giant issued a recall after 25 reports of the ladders unintentionally retracting, and 39 reports of Rapid Locks not working properly, according to the Consimer Product Safety Commission.
There are over 3.6 million ladders affected by this recall, so I’ll share what you need to know and how to file a claim if your ladder qualifies.
Little Giant Ladder Recall: Affected Models
This recall affects 11 different model configurations of Little Giant ladders, with a total of around 3,662,000 units recalled in total. Within those 11 configurations, there are several model numbers affected.
Below, I’ll include a table that shows each Little Giant ladder name, along with the model numbers that are included in this recall.
The CPSC says that the brand name and model name are located on the side of the ladder. The Commission also says that only ladders missing an orange rectangular “QC” sticker on the rail above one of the Rapid Locks are included in this recall.
If your Little Giant ladder is one of the above-listed models and it’s missing the orange “QC” sticker, the CPSC recommends you to stop using your ladder immediately until you review the information here, and contact Little Giant for a repair kit. The kit contains warning labels to affix to your ladder to advise consumers to verify that their Rapid Locks are properly engaged before every use and to maintain their locks with lubrication.
The brand has already mailed label kits to all known owners of affected ladders. If you haven’t received your kit, or you’d like to request a kit or confirm if one has been sent to you, you can file a claim with your product information at this web page.
Little Giant says that once the warning label has been applied according to the directions of the repair kit, you can resume normal use of your ladder.
If you’ve followed the provided instructions and your Rapid Lock is still not functioning properly, Little Giant advises you should contact them for evaluation. If Little Giant deems the Rapid Locks nonfunctional after evaluating the ladder, the company will offer a replacement ladder or a refund up to full purchase price.
