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October 25, 2021

Professional Tool Reviews for Pros


Rockwell Warranty Extended to 20 Years

Rockwell Warranty Extended to 20 Years

Rockwell Warranty Now Covers Brushless Tools for 20 Years – Batteries Included

It seems that this is the season for warranty updates. Last month we saw the expansion of the Makita battery warranty to 3 years, 2014 saw Festool Service All-inclusive come online, and Ridgid Lifetime Service Agreement registration is now easier than ever to obtain. Now, Rockwell has announced the extension of their tool warranty that will take effect on their new line of 20V cordless power tools. The new 20 year Rockwell warranty covers tools and batteries—including free battery replacement once the tool is registered. The 20V brushless power tools to be warranted include the drill/driver, 3-speed impact driver, hammer drill, and 1/2″ impact wrench.



Rockwell claims that their 20V brushless power tools are built for performance and longer service lives. Backing the tool for 20 years puts their money where their mouth is—and including free battery replacement is sure to raise some eyebrows. This shift of tool warranty and free replacement batteries assures Rockwell users and professional to cut future tool and battery costs.

“These days, you’ll find a 20-year warranty on a roof, mattress, automobile and maybe new home construction, but it’s rare to find it on durable consumer goods such as power tools. With a 20-year life cycle, this new line of brushless tools is built to perform and last.”

– Jeanne White, Rockwell’s Senior Product Manager

Rockwell is confidently offering this warranty specifically thanks to their brushless motor technology. With reduced heat, friction, and no brushes to switch out, we know that brushless tools last longer. Few companies have dared extend their warranty out this far though.

This is a big deal with respect to the new Rockwell battery warranty. Currently, if you use your tools regularly, you can reasonably expect to get three to five years out of one pack. That means there’s the potential for some people to see several battery pack replacements for no charge over the lifetime of the tool. Since these batteries can cost upwards of $100 each, that’s a pretty good warranty—and motivation for a closer look. The question with having a tool warranty that long is whether the tool can stay relevant for that length of time. Fortunately, as long as the tool meets the needs of the user, they should be covered.

The New 20 Year Rockwell Warranty Covers These 20V Brushless Power Tools

The 20 Year Replacement Battery Agreement is available for all Rockwell hand-held battery-powered tools featuring MaxLithium, LithiumTech, Compack or PowerTank batteries. They also include these newly-announced tools:

  • 20V MaxLithium Brushless Drill-Driver (RK2852K2, $179)
  • 20V MaxLithium Brushless Impact Driver (RK2860K2, $189.99)
  • 20V MaxLithium Brushless 3-Speed Impact Driver (RK2868K2, $199.99)
  • 20V MaxLithium Brushless Hammer Drill (RK2853K2, $219.99)
  • 20V MaxLithium Brushless 1/2 in., 3-speed Impact Wrench (RK2855K2, $259.99)

To accept the Rockwell 20 Year Free Replacement Battery Agreement, you must submit the warranty registration for tool within 90 days of purchase. The warranty is non-transferable and only good for the original owner. You can also do this online. Read the full warranty details on the Rockler website.

Shop all Rockwell products from our friends from Acme Tools!

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Sadcustomer

Watch out for their warranty. Only covers batteries. Standard warranty doesn’t even cover the battery charger. Mine died after one use and they won’t cover it.

Rob

That’s a pretty bold warranty. But heck, with the decline of Craftsman’s quality, somebody’s gotta step up and start making quality tools again. Maybe Rockwell can be the one?

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